Room Fu has two designers serving the Austin area. (Check out our About page to find out more!) While both of us will travel to virtually any neighborhood, some areas are farther from us than others and require additional travel fees. Rates and travel fees for each designer are noted below:
Do you charge for the initial consultation?
Yes, as these consultations are extremely productive and informative. Since all consultations are conducted in your home or place of business, this fee also helps cover the ever-increasing cost of gas and the time it takes our designers to travel to and from each destination.
When is payment due?
For in-person consultations, payment is due at the end of the consultation. For work we perform outside of these consultations, we require a deposit of 1/2 the estimated total for the work requested. Advance payment is required for any purchases made on your behalf, and these advance payments must clear our bank before purchases can be made.
Is there a minimum?
For each home visit or in-store consultation, there is a minimum charge of 1 hour. Follow-up consultations via text, email, and phone (for example, if you send questions and photos to get our input) are billed in quarter-hour increments. Some clients request an hour of time to simply have Room Fu offer solutions to their design dilemmas or for in-home project demonstrations. Other clients commission several hours devoted to creating design plans for a more in-depth transformation. Room Fu can go on to then coordinate the makeover, or if you have DIY experience, you can save money by implementing design plans yourself.
How much does it cost for a design plan?
Every project has its own unique set of parameters that effect the amount of time it takes to put a plan together, such as: the square footage of the room(s), whether or not you are keeping existing furniture, inventory and selections available at time of shopping, and the number of functions each room requires.
Typical projects and average hours:
Please note, these figures do not include the initial consultation, and are average estimates only—they should not be considered a quote on your specific project(s). An estimate of hours specific to your project(s) can be provided during the initial consultation.
Do you do quotes for complete projects?
At the end of your initial consultation, we can give you an estimate for the number of hours we think it will take to perform the work you are requesting. This type of estimate does not include any merchandise or services performed by third-party businesses. If you’re wondering how much it will cost to buy new furnishings and accessories, that type of quote in our world is called a design plan. Design plans take several hours to create, because it requires us to make selections for the products you would like to include in your space, so that we know actual availability and pricing at the time of your request. If you’d like an estimate for how many hours your design plan would require to complete, we’re happy to give you that information at the end of your initial consultation.
Do you offer a military discount?
If you or someone in your immediate family is a veteran or is currently serving in any branch of our armed services, we would like to thank you for your service by offering a $10/hour rate reduction. Military I.D. required.
What is your cancellation policy?
If we have 24 hours’ notice or more, no biggie. Less than that and there’s a $50 cancellation fee.
Do you accept credit cards?
We accept cash, checks and Visa, MasterCard, AmEx and Discover cards.