Phew, this is the question of the day, no? We want you to stay safe and we want to stay safe ourselves. So, as of March 13, 2020, Room Fu is offering remote design and decorating services only, with the exception of exterior paint color selections and outdoor furnishings selections (see “outdoor” below). Remote design work involves some constraints and limitations (see “caveats” below), but it also opens up a world of opportunities. In a world where working from home and staying home is the new normal, we want to help you create a place you’re happier to be, and we can still do that!
All interior design and decorating consultations will be done via cloud-based video conferencing until further notice. Since no traveling is involved, we’re waiving the one-hour minimum and no travel fees. Payment will be collected at the end of your consultation via debit/credit charge.
Exterior Paint and Outdoor Furnishings Consultations
This is the perfect time to get work on the exterior of your home, because it wouldn’t require service personnel to enter your house. For help choosing paint colors for the outside of your home, or for help selecting outdoor furnishings, we can still do in-person design consultations. We will wear face masks and gloves when we arrive, respect social distancing requirements, and ask that you do the same for the safety of all involved. A one-hour minimum is required for home visits, and applicable travel fees would apply outside of our service area (see our rates page for details).
Interior Finishes and Furnishings Selections
We’re not providing in-store shopping and selections services at this time. Instead, we’ll source everything online and/or through local vendors and retailers we can video conference with or consult by phone. We have long-term relationships with many of these folks, lasting longer than a decade, so when we talk with them, they already have an understanding of the types of products we normally recommend and we can cut to the chase pretty quickly. Whenever possible, we’ll order samples and swatches so we can view options in person before purchasing decisions are made. Many of these samples can be procured either through the mail or delivery companies, or by using curbside pickup, so there are still ways of getting what you need safely. Of course, this will add time to the equation, so please be aware of that going forward. You can also expect delivery/availability disruptions for the duration, due to manufacturing and fulfillment issues resulting from the virus.
Interior Paint Selections
Rather than the old days, where we could definitively say, “we recommend this specific paint color,” we will now offer a few options for you to test yourself and offer tips for making this decision on your own. This means that it might take a couple of tries to nail it, due to the sometimes extreme ways different light conditions can affect paint color. See “caveats” below, for more info.
In-Home Styling Services
At this time, we’ve suspended in-home consultation and styling services until we can accommodate this work safely and securely. That said, one of the most popular questions these days is how to spruce up some sort of environment or backdrop for at-home video conferencing, and this is something we can help you DIY pretty easily via our video design consultations.
Caveats with Remote Design Services
Caveats with Selections: If you’ve participated in a virtual meeting or happy hour, or have tried to look at horrifying paint simulators online, you know that looking at the way anything looks onscreen suffers from color distortion. There’s so much nuance in color in reality, which is why you’ll see 50 different options for white paint alone. So when we’re looking at pictures of your existing furniture on our phones or at products we see online, it is impossible to know exactly what they will look like in reality. We have tricks for making an educated guess and working around this problem, but it could involve some trial and error to get just the right combinations. For these reasons, we ask that you please add time to your expected turnaround for most projects.
Caveats with Interior Paint Colors: Lighting plays the biggest role in selecting paint colors, and lighting can change dramatically from room to room and house to house. There’s no way to compensate for this when choosing paint colors, and this is the reason we’ve never wanted to make paint selections remotely before. So even if we choose a paint color that looks perfect from our perspective in our house, that in no way guarantees that it will look the same on your walls in your house. We can still get you to the point of having beautiful walls, cabinets, and trim colors, but it’ll have to be more of a collaboration for a while.